Benefit Advisors: FAQs

NVA has been providing vision benefits since 1979.

With NVA, members have access to a national network of nearly 100,000 vision care access points, in private practice and at national, regional and local retail chains across the U.S. including Puerto Rico.

NVA has the flexibility to deliver almost any type of benefit design or funding arrangement. We can match current plan designs or recommend customized options based on actuarial analyses.

If an NVA member uses an in-network vision care provider there is no need for claim forms. However, if the member’s plan has out-of-network benefits and the member goes to an out-of-network eye care professional, they will need to complete and send an NVA Direct Reimbursement Claim Form along with a copy of their receipts to NVA to be reimbursed for services and materials.

Our U.S.-based customer service representatives are ready to help plan members around the clock. We’re the only vision plan in the U.S. to offer 24/7/365 customer service.

We require a minimum of 10 enrollees, depending on funding arrangement except for FL, where we require at least 51 eligible employees.

Contact your NVA Sales Representative at sales@e-nva.com or reference NVA’s “Get a Quote” page on this website.

Please contact your NVA account manager with address changes or any contact information changes including Broker of Record changes.